Privacy Policy
At Stones and Flowers, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with us in any other way.
We are committed to complying with the General Data Protection Regulation (GDPR) and other relevant privacy laws. By using our website or services, you consent to our use of your personal data as described in this Privacy Policy.
Data Controller
Stones and Flowers is the data controller for any personal data we collect, process, and store.
Personal Data We Collect
We collect and process the following types of personal data:
- Name
- Contact information (email, phone number, address)
- Payment information (credit/debit card details, PayPal account)
- Order details (products, quantity, price, delivery address)
- Website usage information (IP address, browser type, pages visited)
We only collect personal data that is necessary for the purposes outlined below.
Purposes of Data Processing
We process your personal data for the following purposes:
- To process and fulfill your orders, including delivery and payment
- To provide customer support and respond to your inquiries and requests
- To send you marketing emails and newsletters, if you have opted in to receive them
- To improve our website and services, and personalize your experience
- To comply with legal obligations and prevent fraud
- Legal Basis of Data Processing
We may share your personal data with third parties who provide services to us, such as payment processors, shipping carriers, and IT support. We only share the minimum amount of data necessary for them to perform their services, and we require them to protect your data and comply with relevant privacy laws.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. We may retain some data for longer periods if necessary for legal or accounting purposes, or to resolve disputes.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve your browsing experience and analyse website traffic.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes and obtain your consent if necessary.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
Thank you for reading our Privacy Policy. We hope this has provided you with a clear understanding of how we collect, use, and protect your personal data. If you have any questions or concerns, please do not hesitate to contact us.